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Terms & Conditions

By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law. 

In this document, the terms “we”, “us”, and “our” refer to American Overseas Inc., the owners and operators of this website.

Terms and Conditions: By accessing and using this website, you are agreeing to be bound by these terms and conditions. If you do not accept these terms in full, you must not use this website.

Age Requirement: You must be at least 18 years old to use this website. By using this site and agreeing to these terms, you represent and warrant that you are at least 18 years of age.

License to Use Website: Unless otherwise noted, American Overseas Inc. and/or its licensors own the intellectual property rights for all material on this website. You may view, download for caching purposes only, and print pages or other content from the website for your personal use, subject to the restrictions outlined in these terms and conditions.

Prohibited Uses: You may not:

• Use this website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website, or in any way which is unlawful, illegal, fraudulent, or harmful.
• Use this website to copy, store, host, transmit, send, publish, or distribute any material that includes (or is linked to) any malware, spyware, computer virus, Trojan horse, worm, keystroke logger, or other malicious software.
• Engage in any automated data collection activities on this website without our express written consent.
• Use this website to transmit or send unsolicited commercial communications.
• Use this website for any marketing-related purposes without our express written consent.

Restricted Access: We reserve the right to restrict access to certain areas of this website, or the entire website, at our discretion. If you are provided with a user ID and password to access restricted areas of this website, you must ensure that the user ID and password are kept confidential.

User Content: In these terms, “your user content” refers to material (including, without limitation, text, images, audio material, video material, and audio-visual material) that you submit to this website, for any purpose. You grant us a worldwide, irrevocable, non-exclusive, royalty-free license to use, reproduce, adapt, publish, translate, and distribute your user content in any existing or future media. You also grant us the right to sublicense these rights and the right to bring an action for infringement of these rights.

No Warranties: This website is provided “as is” without any representations or warranties, express or implied. American Overseas Inc. makes no representations or warranties in relation to this website or the information and materials provided on this website.

Limitations of Liability: American Overseas Inc. will not be liable for any direct, indirect, special, or consequential loss; or for any business losses, loss of revenue, income, profits, or anticipated savings; loss of contracts or business relationships; loss of reputation or goodwill; or loss or corruption of information or data.

Indemnity: You hereby indemnify American Overseas Inc. against any losses, damages, costs, liabilities, and expenses incurred or suffered by us arising out of any breach by you of any provision of these terms and conditions.

Variation: We may revise these terms and conditions from time to time. The revised terms will apply to the use of this website from the date of publication of the revised terms and conditions on this website. Check this page regularly to ensure you are familiar with the current version.

Severability: If a provision of these terms and conditions is determined to be unlawful and/or unenforceable, the other provisions will continue in effect. If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

Entire Agreement: These terms and conditions constitute the entire agreement between you and American Overseas Inc. regarding your use of this website and supersede all previous agreements in respect of your use of this website.

Law and Jurisdiction: These terms and conditions will be governed by and construed in accordance with the laws of the jurisdiction in which American Overseas Inc. is registered, and any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of that jurisdiction.

Contact Information: For any inquiries, you can contact us via email at info@tandoormorni.com.

Use License: Permission is granted to temporarily download one copy of the materials (information or software) on American Overseas Inc.’s web site for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not: modify or copy the materials; use the materials for any commercial purpose, or for any public display (commercial or non-commercial); attempt to decompile or reverse engineer any software contained on American Overseas Inc’s web site; remove any copyright or other proprietary notations from the materials; or transfer the materials to another person or "mirror" the materials on any other server. This license shall automatically terminate if you violate any of these restrictions and may be terminated by American Overseas Inc. at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format

Disclaimer: The materials on American Overseas Inc. web site are provided "as is". American Overseas Inc. makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, American Overseas Inc. does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.

Limitations: In no event shall American Overseas Inc. or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on American Overseas Inc’s Internet site, even if American Overseas Inc. or an American Overseas Inc. authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, These limitations may not apply to you.

Revisions and Errata: The materials appearing on Integrity American Overseas Inc. web site could include technical, typographical, or photographic errors. American Overseas Inc. does not warrant that any of the materials on its web site are accurate, complete, or current. American Overseas Inc. may make changes to the materials contained on its web site at any time without notice. American Overseas Inc. does not, however, make any commitment to update the materials.

Links: American Overseas Inc. has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by American Overseas Inc. of the site. Use of any such linked web site is at the user own risk.

Site Terms of Use Modifications: American Overseas Inc. may revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use.
Governing Law: Any claim relating to American Overseas Inc’s website shall be governed by the laws of the State of Florida without regard to its conflict of law

Privacy Policy

Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information.

The following outlines our privacy policy.

Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.

• We will collect and use of personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law. 
• We will only retain personal information as long as necessary for the fulfillment of those purposes. 
• We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned. 
• Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date. 
• We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification. 
• We will make readily available to customers information about our policies and practices relating to the management of personal information.
• We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.

Refund Policy

American Overseas Inc. pride ourselves on customer satisfaction. It has to be noted that all sales are final. Clay products do not carry any refund policy. It is the customer’s obligation to open the crate and check in the presence of the driver at the time of delivery. In case there is any damage to the product, a complete refund or replacement shall be provided at no additional cost.

Shipping Policy

 

Shipping Policies for American Overseas Inc. – Tandoor Morni Products

Thank you for choosing American Overseas Inc. for your purchase of Tandoor Morni products. To ensure a smooth and timely delivery, please review our shipping terms and conditions:

• Order Processing: All orders are processed within 2-3 business days. You will receive a confirmation email once your order has been shipped.
• Shipping Method: We utilize local trucking services for all deliveries. This ensures that your order arrives safely and in a timely manner.
• Delivery Locations: Deliveries are made to dock-level facilities when available, or otherwise to the curbside. A tailgate service is included to facilitate offloading.
• Driver Responsibility: Please note that drivers do not carry equipment inside buildings. It is the responsibility of the customer to arrange for the movement of equipment beyond the curbside or dock.
• Inspection Time: Upon delivery, you have 30 minutes to inspect the equipment, particularly the clay components, for any visible damage. This inspection must be completed in the presence of the driver. Our insurance covers damage only if noted and signed off by the driver at the time of delivery. A fee of $75 per hour will apply for any waiting time beyond the initial 30 minutes.
• Delivery Notification: You will be notified via email or phone at least one day prior to delivery to ensure that you are prepared to receive your shipment.
• Space Requirements: It is your responsibility to ensure that the delivery site is accessible and that all items will fit through the doors and into their intended location on your premises. Please verify all dimensions prior to delivery. Charges incurred from an aborted delivery due to access issues will be the responsibility of the customer.

We strive to ensure that your experience with us is as seamless as possible. If you have any questions or need further assistance, please do not hesitate to contact our customer service team.

Sales & Warranty Policy

American Overseas Inc. is committed to delivering the highest level of customer satisfaction through our Tandoor Morni products. Please review our sales and warranty policies carefully:
 

 

• Final Sales: Please be advised that all sales are final. We encourage our customers to review their orders carefully before making a purchase. 
• Clay Pot Limitations:

1. The clay pot of the tandoor is a traditional component and is not eligible for refunds, replacements, or warranties. The longevity of the clay pot depends significantly on its usage.
2. It is common for clay ovens to develop cracks over time. Such cracks are normal and should not be considered defects, nor do they affect the functionality of the oven.

• Delivery Inspection:

1. Upon delivery, customers must inspect the product in the presence of the delivery driver. If damage is observed, a full refund or replacement will be provided at no additional cost. The damage must be documented and signed off by the driver.
2. Customers should take photos of any damage for their records. Once the delivery driver leaves and the bill of lading is signed, no further claims related to delivery damage will be accepted. 

• Proper Usage:

1. The tandoor should only be operated by trained personnel to avoid damage from misuse, such as damage from skewers.
2. To enhance the durability of the clay pot, the curing process should be repeated every three months.

 

• Gas Component Warranty:

   

1. Gas parts, including the gas hose, are covered by a 90-day limited parts replacement warranty. If a defect in any gas part is found within 90 days of purchase, a replacement part will be provided free of charge. However, labor costs for part replacement will be borne by the customer.
2. For safety and performance, all gas components require inspection and servicing by a certified gas technician every six months. Failure to maintain regular inspections can lead to gas leaks and accidents, for which American Overseas Inc. will not be liable.

• Installation Requirements: Only certified gas technicians should install the tandoor to the gas line. Installation by non-certified individuals will void any warranty claims. A gas leak test must be performed by the certified technician during installation to ensure safety and functionality.

 

• Use of Non-Brand Parts: The use of off-market parts in the tandoor oven voids all warranty claims. Only original parts should be used to ensure safety and proper operation. By adhering to these policies, we aim to ensure that you receive the best possible experience with your Tandoor Morni product. Should you have any further questions or require assistance, please contact our customer support team.

 

Sales & Warnings

American Overseas Inc. prioritizes safety in the operation of our traditional Tandoor Ovens, which feature a vertical flame and a high-powered burner system. Adherence to the following safety guidelines is crucial:

• Qualified Operators Only: Tandoor Ovens should only be operated by trained chefs or tandooria. Unqualified handling can lead to injuries or improper use.

• Certified Technician Services: 

  Repairs, connections, or disconnections of the Tandoor Oven to the gas line must only be performed by certified gas technicians. This ensures that all safety protocols and technical standards are met.

• Child Safety: 

  Children should not be allowed near the Tandoor Oven at any time. The high temperatures and open flame present significant danger.

• Impairment: 

  Operating the tandoor oven under the influence of alcohol or drugs is strictly prohibited. Impairment can severely compromise the operator’s ability to safely manage the oven.

• Ignition Protocol: 

  Always ignite the Tandoor Oven from the side window. Attempting to light the oven from the top is unsafe and can lead to injury.

• Heat Precautions: 

  The exterior surfaces of the Tandoor Oven, including the top and side walls, can become extremely hot during use. Always wear protective gloves when handling or near the oven to prevent burns.

By following these safety guidelines, you can ensure a safe and enjoyable cooking experience with your Tandoor Oven. For any questions regarding the operation or maintenance of your oven, please refer to the manual or contact our support team. 

Disclaimer for Purchases from Third-Party Sellers

Third-Party Sellers,
When purchasing a Tandoor oven from third-party sellers, it is important to note that American Overseas Inc. is not responsible for any warranties offered by these dealers. While our products are sold through various channels, the warranties provided by American Overseas Inc. apply only to purchases made directly from us or our authorized dealers. If you buy our products from a third-party seller, please be aware that American Overseas Inc. does not endorse or provide warranties for such transactions. You may be subject to the terms and conditions of the third-party seller. We encourage customers to review these terms carefully before making a purchase.